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Spa @Home
 

 
for a San Fransisco trade publication geared to Hospitality
Executives and Hospitality Professionals :




Ensuring Repeat Business
(full story)

Your customer service is excellent, your therapists are caring and talented, you reach your sales objectives, and you have a good marketing strategy: so what part of your spa might be improved to make more money without expanding your business?

What percentage of your clients won’t come back or recommend your spa?

And why ???

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Sales Files
(full story)

Some Hotel Spa goers, having left the stress and routine of their workplace behind, are now ready to pamper and reward themselves!


They’ll be prepared to buy themselves little presents. Naturally, you’ll want to fulfill their wishes, you’ll want to provide a customized sale service for your guests!

Be creative, close your eyes and dream. Imagine yourself inside your Spa.
What would incite you to buy something?