Accomplishments

«...Lynn provided inestimable professional consulting assistance in defining the new Biras Creek Resort Spa including layout, menu of services, product inventory and staff training in beauty products...»

Edward H. Szillat,
Savezone Incorporated.
Leverick Bay, Virgin Gordas
British Virgin Islands

Mauritius

Seychelles

British Virgin Islands

Biras

Tai chi & Yoga in Vietnam

 

Life-Resort, Quy Nhon Bai Dai Beach, Vietnam

· Finalise the product order for body treatments;.

· Assess the experience and knowledge of existing
Spa therapists;

· Finalise the procedures, standards of operations,
standards of service, etc.;

· Train the employees on existing and new procedures, treatments, etc.;

· Implement the SOOs and SOSs as part of the training;

· Provide assistance to General Manager in providing ideas
to finalise the Spa set-up;

· Further fine tune the initial Spa programme and treatments.

The Essence Center @ L'Hotel Le Saint-Sulpice, Old Montreal

· Hired, trained and managed staff of over 12 therapists

· Identify new marketing opportunities

· Work with advertising and promotion

· Press release-Photo shooting

· Adjust the price menu

· Change the circulation floor

· Cut cabin expenses

Biras Creek, BVI Consultancy - Contract.

· Developed the concept already in place but not functional.

· Helped with the wording for Decléor treatment on the brochure and on the web site.

· Space planning and circulation.

· Developed promotional material and activity.

· Trained the management staff for the Decléor protocol.

· Trained the beauty therapists (facial, pedicure, manicure, consultation)

 

Sviva Spa at Leverick Bay Resort and Marina, BVI Consultancy - Contract

· Review, critique and change the existing floor plans.

· Listing of products needed and/or over used.

· Trained the beauty therapist to raise the hygiene standards.

· Made recommendations for improving cost/treatment ratio.

· Advise the management staff on marketing strategies.

 

Spa Eastman, Montreal - Head Therapist

· Represented the company on promotional activity.

 

L'Ultime Spa, Marriott, Montreal - Spa Therapist

· Set up a private reference program.

· Conceived promotional posters, flyers and material.

 

Oriental Health, Montreal. Consultancy - Contract

· Established a Chair services inside a chinese herbalist store.